FAQ

Q: What kind of content can I expect to find once I am a subscriber?
A: Subscribers of the CheneyResearch.com can expect to find:

  • A wide variety of topics relevant to the treatment and management of Chronic Fatigue Syndrome.
  • Videocasts on central topics in which Dr. Cheney is actively engaged.
  • Dr. Cheney’s most recent lectures, including presentation slides and audiocasts.
  • Scientific abstracts published or presented by Dr. Cheney.
  • Updates on the progress and results of clinical protocols used by Dr. Cheney.

Q: How much does a CheneyResearch.com Subscription cost?
A: We offer two subscription rates, for different lengths of time. Longer subscription periods offer greater discounts:

  • 49.95 per month
  • 499.50 per year (2 months free)

Q: Once I have paid, when will I be given access?
A: Our system is automated, so you will be given access within seconds of payment confirmation.

Q: I have paid, and received payment confirmation. How do I log in?
A: You should be receiving a welcome email with your access information and instructions on how to log in.

Q: I have not received my welcome email.
A: If you have not received your welcome email, please be sure to check your SPAM folder. If you still have not received your welcome email, please contact support and be sure to include your PayPal transaction number.

Q: Where can I obtain my PayPal transaction number?
A: Upon successful payment, you should receive a PayPal confirmation email that includes your transaction number.

Q: Do subscriptions automatically renew?
A: Yes, your subscription will automatically renew via your PayPal account.

Q: How do I cancel my subscription?
A: You can cancel your subscription from within your PayPal account.

Q: If I cancel my subscription before my subscription period is up, do I continue to have access for the remaining time?
A: No, you will immediately loose access to subscriber-only content once you have canceled your PayPal subscription.

Q: I have questions, or require support. Where can I get help?
A: We offer expert support through our support page.

Q: Do you offer refunds?
A: Sorry, but due to the nature of the website we cannot offer refunds.